Ph: 203-762-7998 | Text: 855-615-2144

Visiting any pet care center for the first time means tons of exciting new things for your pup - a new environment to explore, new dogs to play with, and new humans to meet.
During an Evaluation Day, our Kennel Team takes time to learn about your dog’s unique personality by observing their reactions to these new situations.
Are they confident and outgoing or a little shy and cautious? Do they enjoy high-energy play with other active dogs or more low-key socialization with a calmer group? Would they benefit from smaller playgroups or more frequent playtimes?
Finding the answers to these questions is key to helping us create the best experience possible for your best bud during their visits to Passage East!
We schedule Evaluations most days of the year, excluding holidays & busy school vacation weeks. To ensure we're devoting enough attention to each new pal, we schedule only a few dogs for evaluations each day.
Please email our reception team to find a good day for your pup to make some new friends!
Please arrive with your dog between 9 - 10 a.m!
Before playgroup, your dog will have a chance to check out our accommodations! While your dog won’t be directly interacting with other pups yet, they’ll be able to see their neighbors and have time to get familiar with all the sights, sounds, and sniffs.
A senior staff member will walk your dog out to one of our fenced-in yards on a slip lead to meet some new dog pals!
We’ll give your dog time to sniff around and check out the scene, introduce them to “the regulars,” and keep a close eye on them as they navigate their first playgroup.
Before the afternoon playgroup, it’s time for a well-deserved lunch or nap break to recharge the ol' play batteries.
More friends! More wags! More butt sniffs! Same thing as the morning, but having new friends stay for both play sessions gives us more time to observe behavioral changes that may happen as they get more comfortable with us and the other pups.
Please plan to pick your buddy up between 4-5 PM on their Evaluation Day! Picking up at this time will allow you to speak directly with a senior staff member who can give you more detailed feedback about your dog's experience.
You'll also receive a welcome bag with more info about our services & a report card with some photos via text :)
At Passage East, our first priority is always the well-being of your dogs and the trust of our human clients.
Your dog may not love socializing in a big group - and that's okay! We pride ourselves in being honest and transparent about your dog's experience and will always let you know if they are not enjoying their time here.
In this case, our staff may make some recommendations that in our experience will benefit your pup during their time here, such as signing up for individual playtime or smaller playgroups. We're also happy to recommend in-home pet sitters if needed.
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